Blue Cross of Northeastern Pennsylvania Chooses Panviva to Reduce Operational Costs and Increase Member Loyalty Among ... (Marketwire)
WAKEFIELD, MA--(Marketwire - May 27, 2009) - Panviva today announced that Blue Cross of Northeastern Pennsylvania (BCNEPA) has selected Panviva's SupportPoint Business Process Guidance (BPG) system for deployment within the insurer's Member Services call center. Incoming calls can involve a vast array of issues. BCNEPA's Customer Service Representatives (CSRs) need access to several information ...

Miami-Dade, Blue Cross unveil low-cost health plan (7 News Miami)
MIAMI -- With the help of Blue Cross-Blue Shield Of Florida, Miami-Dade County unveiled an affordable health care plan for its residents Tuesday.

Blue Cross Blue Shield looking for CEO (The Bismarck Tribune)
FARGO (AP) - Blue Cross Blue Shield of North Dakota says its board will interview finalists for president and chief executive officer by the end of June and it expects to name someone to the job by August.